Central California Alliance For Health


eConsult Services

Note: Some links on this page may require Adobe Reader.

Answers to Medical Questions from Trusted Specialists

✔ Quick access to clinical experts
✔ Overcome geographic barriers
✔ Efficient patient care coordination
✔ Over 150 specialties available

The Alliance offers contracted primary care physicians (PCPs), physician assistants and nurse practitioners providing primary care, access to specialist networks via eConsult services. eConsults facilitate interactions between PCPs and specialists by providing a platform where the PCP can ask questions about medical issues facing their patients.

How does eConsult work?

After brief training from the vendor, PCPs logon to a user friendly, secure, HIPAA compliant, web-based platform. A PCP typically presents a brief scenario regarding an Alliance member’s symptom management or diagnosis and can add supporting test results, medical records and images. The specialist responds electronically to the PCP request with expert guidance and reassurance about the care plan and next steps, usually within a few hours.

Who can utilize eConsult services?

All contracted PCPs linked to Alliance Medi-Cal members are eligible to participate in the eConsult program. For information on program eligibility and requirements for participating providers, please see Section 6 of the Alliance Provider Manual. eConsult services should only be used when clinically indicated.

Alliance eConsult Partners

The Alliance contracts with three vendors that offer eConsults and PCPs may work with any of these organizations. Please contact the vendors below to determine which best meet the needs of your practice. Detailed information, demos, and training can be provided.

AristaMD’s Smart Care Platform enables PCPs to conduct eConsults with over 100 board-certified specialists. DirectDerm connects patients and PCPs to leading dermatologists. RubiconMD offers an easy-to-use online platform created for clinicians by clinicians.
✔ Specialty expertise in over 70 areas
✔ Specialists average of 15 years of practice
✔ Same day insights – 50% of cases returned in under five hours
✔ Workflow integration
✔ Access to U.S. board-certified dermatologists
✔ Diagnosis and treatment
plan returned within 48 hours
of initial contact
✔ Option for in-person
follow-up in select areas
✔ Specialty expertise in over 150 areas
✔ Same-day insights – guaranteed within 12 business hours
✔ Workflow integration
✔ HIPAA-compliant app for smartphones and tablets
✔ Informative analytics
Visit www.aristamd.com
for additional information or contact:
Brooke LeVasseur, Chief Executive Officer
(415) 254-2672
Visit www.directderm.com
for additional information or contact:
Eliana Gonzalez, Provider Relations
(916) 599-1140
Visit rubiconmd.com for additional information or contact:
Swati Kumar, Senior Implementation Manager
(248) 825-7616

To become a referring specialist, physicians can contact Alliance eConsult vendors directly.

More information

Please click here to review an informative eConsult flyer.

For additional information on Alliance partner organizations please view vendor presentations by clicking the links below.

eConsult Vendors


AristaMD presentation

Direct Derm

DirectDerm presentation


RubiconMD presentation


Email telehealth@ccah-alliance.org or contact a Provider Services Representative at (800) 700-3874 ext. 5504.


Members | Miembros | Cov Tswvcuab | Providers | Community | About Us | 2019 Central California Alliance for Health®