Claims and Transactions

The Alliance Claims department is committed to processing your claims as quickly and accurately as possible. Please ask for the Alliance Care In-Home Supportive Services (IHSS) Examiner when inquiring about claims for this program.

The Claims department works with the Department of Health Care Services (Medi-Cal and Electronic Data Systems) to maintain the most current Medi-Cal benefits and allowances. Please reference the Medi-Cal Provider Manuals for the most current guidelines and updates.

For claims questions, please call a Claims Customer Service Representative Monday through Friday from 9AM until 4PM at (831) 430-5503 or (800) 700-3874 ext. 5503.

Provider Portal

	The Alliance’s Provider Portal offers quick and easy online access to the tools and information you need to streamline your administrative processes. Click on the button at the left to log in.
For questions or concerns regarding the Provider Portal, please contact the Provider Portal Support Specialist at (831) 430-5518.