Behavioral Health

Taking care of your mental health is an important part of your overall health and wellness. For those struggling with a mental health or substance use disorder, know that you are not alone, and there are resources to help.

It’s important to know when to get mental health care. If you are having new or increased feelings of stress, anxiety or depression, help is available. Mental health care is for all Alliance members, including teens, adults and seniors.

If you are having a mental health emergency, call 911 or go to the nearest ER.

You can also call the 24/7 National Suicide Prevention Lifeline , 24 hours a day, 7 days a week. Note: This website is only available in English and Spanish.

  • English: 800-273-TALK (8255)
  • Spanish: 888-628-9454

Note: The National Suicide Prevention Lifeline phone service is only available in English and Spanish.

If you are feeling stressed, anxious or depressed as a result of COVID-19 and shelter-in-place, Beacon Health Options (Beacon) will assess your needs and direct you to the right provider.

For more information, click to download a flyer in
English, Spanish, or Hmong.

Find a Behavioral Health Provider

The Alliance works with Beacon Health Options (Beacon) to connect you to mental health services and support.

Call Beacon 24 hours a day, 7 days a week at 855-765-9700 or visit their website at

Note: This website is available in English and Spanish.

Additional Resources

National Alliance on Mental Illness (NAMI): Offers education and information about mental illness to help individuals and families find local support and resources.

Note: This website is only available in English and Spanish.

Note: This website is only available in English.

Note: This website is only available in English.

You can also call or visit your county’s Behavioral Health Department. They will assess your needs and direct you to the right provider.


24-hour Phone Number


Santa Cruz County Behavioral Health


1400 Emeline Avenue, Bldg. K.
Santa Cruz, CA 95060

Monterey County Behavioral Health


1200 Aguajito Road
Monterey, California, 93940

Merced County Behavioral Health and Recovery Services


222 M Street

Merced, CA 95340

For more information about Mental Health Services for
Medi-Cal members, click to download this brochure in
English, Spanish, or Hmong.

For information on coping tools and resources to support your emotional well-being, visit:

California Youth Crisis Line: Offers support services to youth (ages 12-24) and families in crisis. Call or text at 800-843-5200 24 hours a day, 7 days a week to speak with a trained staff and volunteer counselors.

For those struggling with substance abuse or experiencing emotional distress related to natural or human-caused disasters, the national Disaster Distress Helpline  provides 24/7, 365-day-a-year crisis counseling and support.  Call 800-985-5990 or text TalkWithUs to 66746 to speak to a caring counselor.

California HOPE (CalHOPE) delivers crisis support for communities impacted by a national disaster. This is a Crisis Counseling Assistance and Training Program (CCP) funded by the Federal Emergency Management Agency (FEMA), and run by the California Department of Health Care Services (DHCS). For more information, visit the CalHOPE website or call the CalHOPE Warm Line at 833-317-HOPE (4673).

The National Domestic Violence Hotline has highly trained advocates available 24 hours a day, 7 days a week, to provide essential tools and support to help survivors of domestic violence.

The National Eating Disorders Association (NEDA) provides tools and resources on their website to support individuals and families affected by eating disorders. Click here for more information:

Additionally, NEDA offers toolkits for parents, educators and anyone wanting to understand more about how to support a loved one affected by an eating disorder. Click here for more information:

24 Hour Nurse Advice Line

If you or your child is sick or have medical questions, call the Alliance Nurse Advice Line. The service is available to our members 24 hours a day, seven days a week. A registered nurse is ready to answer your health care questions and help you with what to do next.


Dial 844-971-8907 or for the Hearing or Speech Assistance Line (TTY: Dial 711).

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