CCS Whole Child Model Program

As of July 1, children enrolled in the CCS program who are also Alliance members will have care for their CCS diagnosis covered by the Alliance instead of the local county CCS program. This change is referred to as the Whole Child Model (WCM). The goal is to ensure the coordination of primary, specialty and other health care and support services. The intended result is to improve the overall care of these individuals. The Alliance works closely with the local county CCS programs as well as with CCS approved providers to make sure there is a smooth transition with no disruption of care.

“A successful transition of the CCS program to the WCM is our top priority at the Alliance. The Alliance is committed to CCS children and their families to receive the best possible care and service managed by a team of skilled case management staff - nurses, care coordinators and social workers - in collaboration with dedicated CCS providers in our tri-county communities.”

– Stephanie Sonnenshine, chief executive officer at the Alliance

If you have questions about the Whole Child Model program,
please contact us at 1(800)700-3874.

What is the Whole Child Model Program?

In 2016, the California State Legislature approved Senate Bill 586 which created the Whole Child Model program. The California Department of Health Care Services (DHCS) is overseeing the transition of the California Children’s Services (CCS) program into select Medi-Cal Managed Care Plans. The Alliance is one of those plans.

The purpose of this change is to improve coordination of care by centralizing responsibility for services with the health plan. All medical care will be covered and coordinated by the Alliance. Instead of arranging for care through two different systems, providers and families will work within one system.

Prior to the WCM, care and services related to the child’s CCS condition were administered by the County CCS program, and non-CCS care and services were provided by the managed care plan. The Whole Child Model serves children and youth under 21 years of age with special health problems and who meet specific medical, financial and residential requirements.

Quick Reference Guide: Alliance Services

Click the image to view or print the resource guide.

English Spanish Hmong

Community Forums

Join us! The Alliance will be hosting information meetings in each county to help you learn more about the CCS Whole Child Model program and meet with county agencies and children with disabilities support organizations. Talk directly with representatives as well as Alliance staff. We are here to help you and to answer your questions.

Past Community Forum Presentation

May 24 – Presentation - English
Mayo 24 – Presentación – Spanish
Tsib Hli 24 - Kev nthuav qhia - Hmong

June 11 – Presentation - English
Junio 11 – Presentación – Spanish
Lub Rau Hli 11 - Kev nthuav qhia - Hmong

We can provide assistive devices such as sign-language interpretation, note taking, and large print handouts. Please call us seven days before the event so we arrange these services for you.

If you have questions about the Whole Child Model program, please contact us at 1 (800) 700-3874 or email us at


Whole Child Model Family Advisory Committee

Join our Whole Child Model Family Advisory Committee or Attend a Meeting

Thank you for your interest in the Whole Child Model Family Advisory Committee (WCMFAC) for Central California Alliance for Health (the Alliance) in Santa Cruz, Monterey and Merced Counties.

The WCMFAC is made up of individuals who represent the needs and concerns of families with children who have special health care needs. It is hoped that WCMFAC members will serve at least one year on the committee

You don’t have to be a committee member to attend a meeting. You can come to observe or share your thoughts.

The WCMFAC meetings are held at the local Alliance office of each county and will meet together through video conference. Meetings will last ninety (90) minutes.

2021 Meeting Dates

Monday, January 11 1:30 p.m.- 3 p.m.
Monday, March 8 1:30 p.m.- 3 p.m.
Monday, May 10 1:30 p.m.- 3 p.m.
Monday, July 12 1:30 p.m.- 3 p.m.
Monday, September 13 1:30 p.m.- 3 p.m.
Monday, November 8 1:30 p.m.- 3 p.m.

Please check in at the reception desk.
For questions, please contact Maria Marquez at 831-755-6061 or email us at

Meetings will be held via video conference at the Alliance offices listed below:

Alliance Offices

Santa Cruz County

Monterey County

Merced County

1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066
(831) 430-5500
950 E. Blanco Road, Suite 101
Salinas, CA 93901
(831) 755-6000
530 West 16th Street, Suite B
Merced, CA 95340
(209) 381-5300

If you are interested in serving on the committee, click for the online application, download the application, or call 1 (800) 700-3874 and an application will be mailed to you. Simply fill out the application and mail or email it back to the Alliance. If you would like to contact the Whole Child Model Family Advisory Committee, please email us at

Administrative Specialist - Regional Operations
Central California Alliance for Health
950 E. Blanco Road Suite 101
Salinas, CA 93901

If you would like more information about the WCMFAC, please read the Frequently Asked Questions on this site.

If you need language assistance, we have a special telephone line to get an interpreter who speaks your language. For the Hearing or Speech Assistance Line, call 1 (800) 735-2929 (TTY: Dial 7-1-1).

“On behalf of the Alliance, thank you for serving on the WCM Family Advisory Committee.”

– Stephanie Sonnenshine, CEO

Community Resources





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