COVID-19 Vaccine Information for Medi-Cal Members

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COVID-19: Information for Members

The COVID-19 vaccine is safe.
The Food and Drug Administration (FDA) has authorized the vaccine and has found that it is safe.

Medi-Cal members can get the COVID-19 vaccine at no cost. 

As of April 1, 2021, the vaccine is available to those 50 years of age and older.

As of April 15, the vaccine is available to those 16 years of age and older.

Here are some ways that you can find out about the COVID-19 vaccine appointments:

  1. Sign up online on California’s COVID-19 registration website.
  2. Call California’s hotline for COVID-19 information. A live person will help you register for vaccine appointments. To use the service:
    • Call 833-422-4255.
    • You will hear 7 menu options. On your phone’s keypad, press 1 for English or press 2 for Spanish.
    • The service is available Monday through Saturday from 8 a.m. to 8 p.m. and on Sunday from 8 a.m. to 5 p.m.
  3. Visit your county public health department’s website:

Update on the Johnson & Johnson vaccine

COVID-19 Vaccine Videos

What can you do after you get the vaccine?

COVID-19 Vaccine Information for Medi-Cal Members

Vaccine Answers from Black Health Care Workers

Stand-up comedian and TV host W. Kamau Bell talks to Black doctors, nurses and researchers to answer questions about the COVID-19 vaccine.

Covid-19 vaccine information in American Sign Language (ASL)

This video in American Sign Language shares about:

  • Vaccine safety.
  • Types of vaccines.
  • Common side effects.
  • Getting the vaccine.
  • What to expect after you get the vaccine.

Continue to follow safety measures to avoid getting or spreading the virus. 

  1. Wear a mask.

    Wear a mask that covers your mouth and nose to protect yourself and other people. Masks should be worn by everyone who is 2 years and older.

  2. Wash your hands.

    Prevent the spread of germs by washing your hands often. Use hand sanitizer when you don't have access to soap and water.

  3. Maintain social distancing and follow stay-at-home orders for your region.

    Stay six feet apart from people to stop the spread of COVID-19. Make sure to keep up to date with the guidelines in your area, which includes restrictions on public services and spaces.

  4. Stay home if you are sick and avoid contact with anyone who may be sick.

Call your Primary Care Provider (PCP) if you are having COVID-19 symptoms. If you have questions about the vaccine, visit your county public health department's website. You can also call the hotline number for your county.

Santa Cruz

County of Santa Cruz Health Services Agency

Hotline number: 831-454-4242 (Mon-Fri, 8 a.m. to 6 p.m.)


County of Monterey Health Department

Hotline number: 831-769-8700 (Mon-Fri, 8 a.m. to 5 p.m.)


Merced County Department of Public Health

Hotline number: 209-381-1200 (Mon-Fri, 8 a.m. to 6 p.m.)​

To learn more about COVID-19, visit the Centers for Disease Control and Prevention (CDC) website.

Protect yourself: avoid COVID-19 vaccine scams.

Here are signs of potential scams:

Never share your personal health information or your Social Security Number, credit card number or bank account information with unknown individuals.

Remember, Medi-Cal members will receive COVID-19 vaccines at no cost and you will not be asked to pay to receive the vaccine early or to be added to a list.

If you believe you have been a victim of a COVID-19 scam, please report it online to the Federal Trade Commission.

You can also call the hotline for the U.S. Department of Health and Human Services Office of Inspector General at 800- HHS-TIPS (800-447-8477).

Know the Truth About COVID-19 Vaccines

You might be hearing rumors about the COVID-19 vaccine, and you may have questions. It is important to get vaccine information from reliable sources. These include:

Seven Facts to Know About the Vaccine

  1. Getting a vaccine will not give you COVID-19.

    None of the vaccines contain the live virus. This means they cannot make you sick with COVID-19.
  2. The COVID-19 vaccines do not have severe side effects in most people.

    Many people experience mild to moderate signs that their body is building protection after getting a vaccine. These can include muscle aches, tiredness, headache, fever or soreness where you got the injection. Side effects often last for a day or two. But since any new medication can cause an allergic reaction in a small number of people, you will be asked to stay for observation for a short period after you’ve received the shot.
  3. When you get the vaccine, you will not be asked for information about your immigration status.

    The vaccine is available to the public regardless of immigration status.
  4. You should get vaccinated even if you’ve had COVID-19.

    Research shows that the consequences of COVID-19 can be severe. Even if you’ve recovered from having COVID-19, there is not enough information to know if you are protected from getting it again. Get the vaccine even if you’ve had COVID-19 in the past.
  5. COVID-19 vaccines do not make people infertile.

    None of the COVID-19 vaccines cause infertility. There is also no evidence that getting the vaccine can cause women to miscarry. If you are pregnant, talk to your doctor about the risks and benefits of getting the COVID-19 vaccine.
  6. The COVID-19 vaccine will not change your DNA.

    The COVID-19 vaccines are designed to give your body instructions to fight the coronavirus. There is no way the vaccine can change the DNA of your cells.
  7. You should still practice safety measures after you’ve been vaccinated.

    The vaccine can prevent you from getting sick. However, there is not enough information to know whether you can still carry and give the virus to others. You should continue to cover your mouth and nose with a mask in public. Stay at least six feet away from people who don’t live with you, avoid crowds and wash your hands often.


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