Providers Services Department
The Alliance Provider Services Department Supports Providers By:
• assisting with the credentialing and contracting process
• providing Alliance in-service trainings to medical office staff
• introducing health resources
• serving as the liaison to other Alliance departments
• providing friendly, professional, and individualized service
Contact your Provider Services Representative for assistance:
Monterey County
Nancy Jabr, Provider Services Representative (831-755-6073)
• Salinas Area (Excluding CSVS Clinics) (Edgar H. Castellanos, MD; Costa Central; Los Palos Medical Associates; Romie Lane Pediatric Group; Salinas Pediatric Medical Group; Santa Lucia Medical Group; Meena B. Subbarao, MD; and Valle Verde Medical Group)
• Monterey County Health Dept Centers (Laurel Family, Internal Medicine, Pediatrics and Women's Health)
• South Monterey County (Gonzales, Soledad, Greenfield and King City)
• Hospitals: Natividad Medical Center and Mee Memorial
• Out-of-Area Providers
Karina Smith, Provider Services Representative (831-430-5548 or 831-775-6072)
• Monterey Peninsula (Seaside, Marina, Monterey, Pacific Grove, Carmel, and Big Sur)
• Salinas Area (Acacia Family Medical Group; Vilma Aguas, MD; B. Elene Brandt, MD; Salinas Valley Pediatric Associates; Pediatric & Adolescent Medical Associates of the Pacific Coast; and Salinas Valley Primecare;)
• All Clinica de Salud del Valle de Salinas locations throughout Monterey County
• Monterey County Health Dept Centers (Seaside / Marina Clinics and Alisal Health Center)
• Hospitals: Community Hospital of the Monterey Peninsula and Salinas Valley Memorial Hospital
• Out-of-Area Providers
• For any other concerns regarding the Provider Services Department
Laura Young, Provider Services Supervisor (831-755-6070)
Kathleen McCarthy, Provider Services Operations Manager (831-430-5807)
Suzanne Rosen, Provider Services Contracts Manager (831-430-5537)
Angelique Milhouse, Provider Services Manager (831-430-5531)
Stephanie Sonnenshine, Provider Services Director (831-430-5530)
For general inquiries, please contact Provider Services at (831-430-5504).
Santa Cruz County
Angie Baltazar, Provider Services Representative (831-430-5528)
• South Santa Cruz County (Freedom and Watsonville)
• Palo Alto Medical Foundation
• Planned Parenthood, South Santa Cruz County
• Santa Cruz County Health Service Agency, Watsonville
• Hospitals: Watsonville Community Hospital and Sutter
• Out-of-Area Providers
Michelle Campos, Provider Services Representative (831-430-5538)
• North and Mid Santa Cruz County (Boulder Creek to Aptos)
• Planned Parenthood, North Santa Cruz County
• Santa Cruz County Health Service Agency, Emeline
• Hospitals: Dominican
• Out-of-Area Providers
For any other concerns regarding the Provider Services Department:
Dana Marcos, Provider Services Supervisor (831-430-5536)
Kathleen McCarthy, Provider Services Operations Manager (831-430-5807)
Suzanne Rosen, Contracts and Credentialing Manager (831-430-5537)
Angelique Milhouse, Provider Services Manager (831-430-5531)
Stephanie Sonnenshine, Provider Services Director (831-430-5530)
For general inquiries, please contact Provider Services at (831-430-5504).
Merced County
Flora Lee, Provider Services Representative (209-381-5371)
• West Merced County (Los Banos and Dos Palos)
• Apex Medical Group
• Dr. Long Thao
• All Golden Valley Health Centers
• Hospital: Sutter Memorial Hospital, Los Banos
• Out-of-Area Providers
Christy Casey, Provider Services Representative (209-381-5372)
• North Merced County (Livingston, Atwater, Hilmar, Gustine, Newman, Delhi)
• Castle Family Health Centers
• Livingston Medical Group
• Horisons Unlimited Health Centers
• Merced Faculty Associates (Delhi, Castle, Hilmar)
• Hospital: Emanual Medical Center
• Out-of-Area Providers
Ronita Pal, Provider Services Supervisor (209-381-5370)
• Central Merced County (City of Merced)
• Mercy Medical Center Primary Care Clinics
• Merced Faculty Associates
• Dr. Roger Fife
• Gettysburg Medical Clinic
• Hospital: Mercy Medical Center, Merced
For any other concerns regarding the Provider Services Department:
Ronita Pal, Provider Services Supervisor (209-381-5370)
Kathleen McCarthy, Provider Services Operations Manager (831-430-5807)
Suzanne Rosen, Provider Services Contracts Manager (831-430-5537)
Angelique Milhouse, Provider Services Manager (831-430-5531)
Stephanie Sonnenshine, Provider Services Director (831-430-5530)
For general inquiries, please contact Provider Services at (800) 700-3874 ext. 5514.