Contact Us

 

Main Office

1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066-4981
(831) 430-5500
(800) 700-3874

TDD line: (877) 548-0857 (toll free)
Hours: M-F, 8am-5pm
Map

 

Salinas Office

339 Pajaro Street, Suite E
Salinas, CA 93901-3400
(831) 755-6000
Hours: M-F, 8am-5pm

 

Merced Office

530 West 16th Street, Suite B
Merced, CA 95340-4710
(209) 381-5300
Hours: M-F, 8am-5pm

 

Department Extensions:

Claims Inquiries x5503
Contract Questions x5531
Eligibility Clerks x5502
Automated System x5501
Health Education x5580, x5570
Medical Director x5550
Member Services, Santa Cruz x5505
Member Services, Salinas x5505
Provider Services, Santa Cruz x5504

Fax numbers:

(831) 430-5852 - Administration
(831) 430-5853 - Finance
(831) 430-5859 - Health Services Main
(831) 430-5850 - Health Services TARs and RAFs
(831) 430-5851 - Pharmacy Authorizations
(831) 430-5854 - Human Resources
(831) 430-5855 - Information Technology
(831) 430-5856 - Member Services
(831) 430-5857 - Provider Services
(831) 430-5858 - Claims

Claims Address for HF/HK, IHSS or AIM:

1600 Green Hills Road, Suite 101
Scotts Valley, Ca 95066-4981

Claims Address for Medi-Cal:

P.O. Box 660015
Scotts Valley, CA 95067-0015