Contact Us

 

Main Office

1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066-4981
(831) 430-5500
(800) 700-3874

TDD line: (877) 548-0857 (toll free)
Hours: M-F, 8am-5pm
Map

 

Salinas Office

1000 S. Main St., Suite 313
Salinas, CA 93901
(831) 755-8220
Hours: M-F, 8am-5pm

 

Watsonville Social Services Office

(Member Services Only)
119 W. Beach Street, Watsonville, CA 95076
(800) 700-3874 ext. 7038
Hours: M-F, 8am-5pm

 

Department Extensions:

Claims Inquiries x5503
Contract Questions x5531
Eligibility Clerks x5502
Automated System x5501
Health Education x5580, x5570
Medical Director x5550
Member Services, Santa Cruz x5505
Member Services, Salinas x5505

Fax numbers:

430-5852 - Administration
430-5853 - Finance
430-5859 - Health Services Main
430-5850 - Health Services TARs and RAFs
430-5851 - Pharmacy Authorizations
430-5854 - Human Resources
430-5855 - Information Technology
430-5856 - Member Services
430-5857 - Provider Services
430-5858 - Claims

Claims Address for HF/HK or IHSS:

(List Program name here)
1600 Green Hills Road, Suite 101
Scotts Valley, Ca 95066-4981

Claims Address for Medi-Cal:

P.O. Box 660015
Scotts Valley, CA 95067-0015