Claims Information
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Central California Alliance for Health (the Alliance) Claims Department is committed to processing your claims as quickly and accurately as possible. Please ask for the Healthy Families, Healthy Kids, or Alliance Care IHSS Examiner when inquiring about claims for any of these programs.
The Claims Department works with the Department of Health Care Services (Medi-Cal and Electronic Data Systems) to maintain the most current Medi-Cal benefits and allowances. Click on the following link to refer to the Medi-Cal Provider Manuals for the most current guidelines and updates:
• EDS/Medi-Cal Provider Manual
Interested in Electronic Data Interchange (EDI) Transactions?
Alliance Payer IDs are:
• Office Ally: CCA01 (Professional and Institutional)
• Emdeon: SX169 (Professional); 12K82 (Institutional)
• ClaimRemedi: 95311 (Professional); 95311 (Institutional)
Click on the links below to begin the process of submitting claims electronically.
• About EDI Transactions
• EDI Request Form
• EDI Companion Guide - Transaction Instruction
• EDI Companion Guide - Trading Partner Information
• Top Most Common Payer Rejections (Errors) in 5010 Compliance Maps
EDI Agreements
• Telecommunications Provider and Biller Application/Agreement - Electronic Claim Submission - 837 file format
• Telecommunications Provider and Biller Application/Agreement - Electronic Remittance Advice - 835 file format
As our public IP addresses recently changed, please be sure you are using our host name to connect to our SFTP server (do no use our IP address).
The host name to connect to our server is: sftp.ccah-alliance.org
If any of your processes currently point to our server using IP, please change them to point to sftp.ccah-alliance.org, and re-run the upload/download process.