Awards and Recognition
The Alliance has recently been recognized for the following achievements:
2007 HEDIS/CAHPS Award Announcement
In March 2008, the California Department of Health Care Services ranked the Alliance first in quality and second in customer satisfaction among 39 Medi-Cal health plans statewide:
HEDIS (Health Plan Employer Data Information Set)
For the second year in a row, the Alliance received the 2007 Gold Quality Award for outstanding performance for Medi-Cal managed care. The Alliance was recognized as one of two top performing health plans in the State for providing high quality preventive and chronic disease health services to 86,000 Medi-Cal members in Santa Cruz and Monterey counties. HEDIS rigorously measures the delivery of preventive care to children, expectant mothers, individuals with chronic illness, and the elderly. For the past five consecutive years, the Alliance has received the honor of a California Department of Health Care Services’ quality award and ranked as one of the top three health plans in the State.
CAHPS (Assessment Healthcare Providers and Systems)
The Alliance received the 2007 Silver Quality Award for outstanding performance for Medi-Cal managed care. The CAHPS survey measures member satisfaction. This is the first year that CAHPS awards have been presented, and the Alliance placed second in this important category.
HEDIS (Health Plan Employer Data Information Set)
In March 2007, the Alliance received the coveted 2006 Gold Certificate for Quality for outstanding performance in HEDIS and was recognized as the top health plan in the state for providing high quality preventive and chronic disease health services to 82,000 Medi-Cal members in Santa Cruz and Monterey Counties. HEDIS is a nationally recognized, standardized set of performance indicators that measure access, utilization and quality. For the past four consecutive years, the Alliance has received a Department of Health Services quality award and ranked as one of the top three health plans in the State. This year, the Alliance is very proud to have ranked as number one.
United Way Campaign
In March 2007, the Alliance was awarded the 2006 Employee Campaign of the Year award by United Way of Santa Cruz County for its robust employee fundraising campaign. For many years now, Alliance staff have participated in an annual United Way employee giving campaign. The Alliance has received the United Way Gold Award in 2003, the Silver Award in 2004, and the Gold Award in 2005.
Second Harvest and Monterey County Food Banks
Since 1997, the Alliance has participated in an annual food drive for Santa Cruz, San Benito and Monterey County Food Banks and raised over 350,000 pounds of food. The Alliance has received the Platinum Can award in 2003 and 2004 for raising between 20,000 and 50,000 pounds of food per year. In 2005, 2006, and 2007, the Alliance received the Blue Diamond Can award for raising well over 250 pounds of food per employee. Additionally, the Alliance received the Blue Plate Special Award in March of 2007 for its creative “Starving Wars” fundraising campaign theme.
Phil Rather Award for Leadership in Health Care
In May of 2006, the Alliance was awarded the Phil Rather Award for Leadership
in Health Care from the Pajaro Valley Community Health Trust. The Phil Rather
award recognizes and honors those whose contributions of time, effort and/or
funding help make a difference in the quality of health care for Pajaro
Valley residents. In 2006, the Alliance shared this award with Mary Boyd,
a radiologist technologist at Watsonville Community Hospital and patient
advocate.
Mother-Baby Friendly Work Place Award
The Alliance received the Mother-Baby Friendly Work Place Award from the Santa Cruz County Breastfeeding Coalition in August of 2005. The Alliance received this award “for contributing to the overall health of the community and the balance of work and family by supporting parents' choice to provide their babies with mother’s own milk.” This award is in recognition of the Alliance’s maternity room which is available to Alliance moms expressing milk for their newborns.