Awards and Recognitions

The Alliance has recently been recognized for the following achievements:

2008 Quality Award Announcements

In August 2009, the California Department of Health Care Services ranked the Alliance first in quality among 38 Medi-Cal health plans statewide:

HEDIS (Health Plan Employer Data Information Set)
For the third year in a row, the Alliance was awarded a Gold Quality Award for Outstanding Performance in the California Department of Health Care Services 2008 HEDIS Measures for Medi-Cal Managed Care. The Alliance was recognized as one of the top performing health plans in the State for providing high quality preventive and chronic disease health services to 96,000 Medi-Cal members in Santa Cruz and Monterey counties. HEDIS rigorously measures the delivery of preventive care to children, expectant mothers, individuals with chronic illness, and the elderly. For the past six consecutive years, the Alliance has received the honor of a California Department of Health Care Services quality award and ranked as one of the top three health plans in the State.

Facility Site and Medical Record Reviews
In addition, the Alliance received a Gold Quality Award for Best Compliance in the California Department of Health Care Services 2008 Facility Site and Medical Record Reviews for Medi-Cal Managed Care.

2007 HEDIS/CAHPS Award Announcements

In March 2008, the California Department of Health Care Services ranked the Alliance first in quality and second in customer satisfaction among 39 Medi-Cal health plans statewide:

HEDIS (Health Plan Employer Data Information Set)
For the second year in a row, the Alliance received the 2007 Gold Quality Award for outstanding performance for Medi-Cal managed care. The Alliance was recognized as one of two top performing health plans in the State for providing high quality preventive and chronic disease health services to 86,000 Medi-Cal members in Santa Cruz and Monterey counties. HEDIS rigorously measures the delivery of preventive care to children, expectant mothers, individuals with chronic illness, and the elderly. For the past five consecutive years, the Alliance has received the honor of a California Department of Health Care Services’ quality award and ranked as one of the top three health plans in the State.

CAHPS (Consumer Assessment of Healthcare Providers and Systems)
The Alliance received the 2007 Silver Quality Award for outstanding performance for Medi-Cal managed care. The CAHPS survey measures member satisfaction. This is the first year that CAHPS awards have been presented, and the Alliance placed second in this important category.

United Way Campaign

In March 2007, the Alliance was awarded the 2006 Employee Campaign of the Year award by United Way of Santa Cruz County for its robust employee fundraising campaign. For many years now, Alliance staff have participated in an annual United Way employee giving campaign. The Alliance has received the United Way Gold Award in 2003, the Silver Award in 2004, and the Gold Award in 2005.

Holiday Food Drives

Since 1997, the Alliance has participated in annual holiday food drives for Santa Cruz County, San Benito County, and Monterey County Food Banks, raising almost 400,000 pounds of food in the process. The Alliance has won many awards for its contributions to these communities. Beginning in 2009, we also proudly partnered with the Merced County Food Bank.

Green Business Certification

The Alliance became certified in October 2008 as a Monterey Bay Area Green Business. The Monterey Bay Area Green Business Program is a successful partnership of environmental agencies, utilities and non-profit organizations that assist, recognize and promote businesses and government agencies that volunteer to operate in a more environmentally responsible way. To be certified "green," participants must be in compliance with regulations and meet program standards for conserving resources, preventing pollution and minimizing waste.

Phil Rather Award for Leadership in Health Care

In May of 2006, the Alliance was awarded the Phil Rather Award for Leadership in Health Care from the Pajaro Valley Community Health Trust. The Phil Rather award recognizes and honors those whose contributions of time, effort and/or funding help make a difference in the quality of health care for Pajaro Valley residents. In 2006, the Alliance shared this award with Mary Boyd, a radiologist technologist at Watsonville Community Hospital and patient advocate.