Central California  Alliance For Health

 

Authorization Policies and Procedures

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Section 400: Health Services
Section 401: Quality Improvement
Section 402: Health Education and Disease Management
Section 403: Pharmacy
Section 404: Utilization Review
Section 405: Case Management
Section 406: Cultural and Linguistic


Section 400: Health Services

HS 400-1105 Administrative Member Status



Section 401: Quality Improvement

HS 401-1401 Quality Issue Review

HS 401-1402 Quality Issue Corrective Action

HS 401-1501 Standards of Care
HS 401-1502 Adult Preventive Care
HS 401-1504 Network Clinical Standards for Breastfeeding
HS 401-1505 Childhood Preventive Care
HS 401-1506 Medical Necessity
HS 401-1507 Continuity of Care


Section 402: Health Education and Disease Management

Administrative:

HS 402-1101 Health Education and Promotion Program


Topic-Specific Education:

HS 402-1201 Smoking Cessation

HS 402-1202 Diabetes Education Program

HS 402-1203 Family Planning

HS 402-1204 Well Child Care

HS 402-1205 Stress Management

HS 402-1206 Hypertension Management

HS 402-1207 Perinatal Health

HS 402-1208 Therapeutic Abortion Counseling

HS 402-1209 Weight Reduction

HS 402-1210 Substance Abuse Intervention

HS 402-1211 Parenting

HS 402-1212 Family Counseling

HS 402-1213 Breast Self-Examination

HS 402-1214 Breastfeeding Promotion, Education and Counseling

HS 402-1215 Perinatal Transportation Assistance for Medi-Cal Members

HS 402-1216 Asthma Education


Chronic Disease Management:

HS 402-1302 Physical Therapy for Chronic Back Pain and Other Longstanding Static Conditions

HS 402-1303 Diabetic Management



Section 403: Pharmacy

HS 403-1101 Pharmacy Operations Management

HS 403-1103 Pharmacy Authorization Processing

HS 403-1104 Pharmacy and Therapeutic Committee

HS 403-1105 Enbrel (Etanercept)

HS 403-1106 Tramadol (Ultram)

HS 403-1107 Cox-2 Inhibitors

HS 403-1108 Leflunomide (Arava)

HS 403-1109 Non-FDA Approved Drugs and Herbal Remedies

HS 403-1110 Leukotriene Modifiers

HS 403-1111 SSRI Therapy Program

HS 403-1112 Therapeutice Equivalence of Generic Drugs

HS 403-1113 Dementia Drugs

HS 403-114 Continuing Pharmacy Care for New Members

HS 403-1115 Non-Sedating Anti-Histamines

HS 403-1116 Anti-Obesity Drugs

HS 403-1117 New Anti-Hypertensive Drugs

HS 403-1118 Transdermal Patches

HS 403-1119 Non-formulary Migraine Drugs

HS 403-1120 Synagis (Palivizumab)

HS 403-1121 Hydrocodone APAP

HS 403-1122 Hepatitis C Treatment Guidelines

HS 403-1123 Erectile Dysfunction Drugs

HS 403-1124 Drug Recall

HS 403-1125 Somatropin (Serostim) Guidelines

HS 403-1126 Pharmaceutical Services Access

HS 403-1127 Actiq

HS 403-1128 Other Non-Formulary Drugs

HS 403-1129 Long Acting Narcotics

HS 403-1130 Technology Assessment

HS 403-1131 Human Grown Hormone



Section 404: Utilization Review

General Utilization Management

HS 404-1101 Utilization Management Program

HS 404-1102 Inpatient Review

HS 404-1103 Appeals of UM Decision

HS 404-1109 Discloser of UM Process to the Provider

HS 404-1403 Missed Appointment and Patient Recall

HS 404-1404 Accessibility

HS 404-1405 Sterilization Consent Protocol

HS 404-1406 Member Access to Obstetrical and Gynecological Services

HS 404-1407 Initial Comprehensive Health Assessment

HS 404-1408 Hospital Transportation from PCP Office

HS 404-1409 Administrative Day Criteria

HS 404-1412 Non-Emergency Medical Transportation


Authorization Requests

HS 404-1201 Authorization Request Process

HS 404-1202 Authorization Request Timeliness

HS 404 1204 Hospital Stays Less than 24 Hours

HS 404-1205 Long Term Care Authorization Processing

HS 404-1206 Long Term Care

HS 404-1207 TAR Response Times

HS 404-1208 TAR Deferrals

HS 404-1210 TAR Procedure for Transplants

HS 404-1212 TAR Review Process for MRI

HS 404-1213 Bariatric Surgery

HS 404-1217 Nebulizers

HS 404-1219 Skilled Nursing Authorizations

HS 404-1220 Home Health Care

HS 404-1224 Vision Care Lenses

HS 404-1301 Authorization Time Period


Referral Authorization

HS 404-1303 Referral Consultation Request Process

HS 404-1306 Extended Referral Authorizations

HS 404-1307 Second Medical Opinion

HS 404-1309 Self-Referred Services

HS 404-1310 Out of Service Area Referrals


Provider-Related Issues

HS 404-1501 In Office Telephone Triage

HS 404-1502 Medical Records

HS 404-1503 Nurse Midwife Guidelines

HS 404-1504 Physician's Assistants

HS 404-1505 Nurse Practitioner Guidelines

HS 404-1506 Medical Assistants

HS 404-1507 Restrictions on Infant Formula Marketing

HS 404-1508 Infection Control Practices

HS 404-1509 Provider Deleting a Member from Case Management

HS 404-1510 Claims Appeal Override


Durable Medical Equipment (DME) and Medical Supplies

HS 404-1601 DME Authorization

HS 404-1602 DME Authorization Process

HS 404-1603 Medical Supplies Authorization

HS 404-1604 Emergency Wheelchair Repairs

HS 404-1606 Provision of Breastfeeding-Related DME

HS 404-1607 Provision of Human Milk Bank Services

HS 404-1608 Restrictions on DME

HS 404-1609 Wound Vac

HS 404-1610 DME and Medical Supplies under $100

HS 404-1209 TAR Review Process for TENs Unit

HS 404-1211 TAR Review Process for BiPAP and CPAP

HS 404-1214 TAR Review Process for Seat Lift

HS 404-1215 TAR Review Process for the Vest

HS 404-1216 TAR Review Process for Bone Stimulator and Ultrasound Device


Provision of Services

HS 404-1701 Provision of Medically Necessary Lactation Specialist Services

HS 404-1702 Provision of Family Planning Services to Members

HS 404-1703 Post Partum Hospital Stays

HS 404-1704 Dental Anesthesia

HS 404-1705 Dental Work for Alliance Members

HS 404-1706 Physical Therapy Guidelines

HS 404-1709 Pediatric Rehabilitative Therapies (Knox-Keene)

HS 404-1710 Pediatric Rehabilitative Therapies (Medi-Cal)

HS 404-1711 Authorization of MRI Studies

HS 404-1712 Biofeedback for Incontinence

HS 404-1713 Experimental Treatment and Therapies

HS 404-1801 External Independent Review


Section 405: Case Management

HS 405-1101 Case Management Program

HS 405-1104 Coordination of Benefits for Veterans

HS 405-1106 Children with Special Health Care Needs

HS 405-1107 HIV-AIDS Home and Community Based Waiver Programs

HS 405-1108 Waiver Programs

HS 405-1301 Coordination of Care with Early Start

HS 405-1302 Early Intervention Services

HS 405-1303 Identification of Members with Developmental Disabilities

HS 405-1304 Developmental Disabilities Services to Members

HS 405-1305 CCS Referral Procedure


Section 406: Cultural and Linguistic

HS 406-1101 Cultural and Linguistic Services

HS 406-1102 Translation Policy

HS 406-1103 Interpreter Services

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